How to fix the issue that M4V Converter Plus for Win fails to read iTunes library

If you encounter a problem while you import videos from your iTunes library to the M4V Converter Plus for Win, please refer to the following tutorial to fix it:

Step 1: Update iTunes Settings.

Please launch iTunes, go to the Menu column on the upper left corner and select "Edit ->Preferences -> Advanced", tick "Share iTunes Library XML with other applications" and then click "OK" to save the settings.

Fix the issue that fail to read iTunes library

Step 2: Click "Retry" to Add Your iTunes Movies.

Then Switch to M4V Converter Plus for Windows and click "Retry" to re-load your iTunes movies.

Note: If the the problem is yet unsolved with the solution above, please feel free to contact our support team via E-mail at to get assistance and attach your iTunes Library.itl file as well.

To locate your iTunes Library.itl file:

Windows 10, 8 or 7 – C:\Users\username\My Music

Windows Vista – C:\Users\username\Music

Windows XP – C:\Documents and Settings\username\My Documents\My Music

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